Frequently Asked Questions

FileGenix is a robust Document Management and Workflow Automation tool designed to streamline document storage, management, and sharing processes within organizations. It enhances business efficiency by ensuring secure storage, easy accessibility, and swift sharing of documents across departments, ultimately optimizing operational workflows and contributing to overall business success.

FileGenix employs advanced security measures to ensure the confidentiality and integrity of stored documents. It offers features such as user authentication, access controls, encryption, and audit trails to safeguard sensitive information from unauthorized access or tampering, thus maintaining compliance with data protection regulations

Yes, FileGenix is designed to seamlessly integrate with existing business systems and applications, including CRM software, ERP systems, and productivity tools. This integration capability enables users to leverage FileGenix's document management and workflow automation functionalities within their familiar workflow environments, enhancing productivity and collaboration.

FileGenix automates repetitive tasks and workflows by providing customizable workflow templates and automation rules. Users can define workflows for document routing, approval processes, notifications, and task assignments, streamlining business processes and reducing manual intervention. This automation capability accelerates task completion and improves overall workflow efficiency.

Yes, FileGenix is scalable and adaptable to the needs of businesses of all sizes, from small startups to large enterprises. Its flexible architecture allows for customization based on the organization's requirements, whether it's managing a small document repository or handling complex workflow automation across multiple departments.

Our top priority is security. To guard against data theft, illegal access, and unintentional loss, FileGenix uses advanced security features including encryption, secure access controls, and document versioning. The utmost protection is provided for your documents.

Various document types, such as contracts, invoices, reports, medical data, and more, can be handled by FileGenix. Because of its adaptability, our system can handle a variety of document kinds to satisfy your unique requirements.

Yes, FileGenix is made to work with a variety of local drives, email systems, and cloud storage providers. This coordination makes sure that managing and combining documents from several sources on one platform is simple.

By generating and keeping multiple versions of a document, document versioning enables you to track changes made to it over time. With a transparent history of changes and the option to go back to previous versions, this feature improves document management.

Absolutely. With FileGenix, effective department-to-department information sharing is supported, guaranteeing that documents are easily accessible and controllable between departments. This improves teamwork and operational effectiveness.

Colour coded tags enable faster document organisation and access by visually categorising documents and making it simple to locate the information you need.

You can provide team members different levels of access with File Genix, so that only individuals with adequate permission can view confidential information.

Indeed, File Genix provides email notifications to notify you of important updates or actions in your workflow.

The Management Information System (MIS) generates reports on business activities and offers insights to assist you in decision-making and help your firm reach its maximum potential.

File Genix distinguishes itself with a wide range of features that includes unmatched security of information, immediate accessibility, affordable solutions, insightful data analytics, and bulk document management that saves time and improves business operations

Getting started with FileGenix is simple. Contact our sales team for a demo and personalised consultation. We’ll help you integrate FileGenix into your existing systems and provide training to ensure a smooth transition to efficient, secure, and accessible data management.