Frequently Asked Questions
Got Questions? Let’s Clear Things Up!
From integration to automation, here’s everything you need to know about how FileGenix can streamline your business.
Yes! FileGenix is scalable, making it ideal for startups, small businesses, and large enterprises alike. Our flexible plans ensure that every business, regardless of size, can benefit from streamlined document management and automation.
FileGenix supports a wide range of file formats, including PDFs, Word documents, Excel sheets, images, and more. This versatility allows you to store and manage various types of content on a single platform.
FileGenix includes a document versioning feature that automatically saves previous versions of files. This way, you can easily track changes, access older versions if needed, and avoid confusion caused by outdated documents.
FileGenix offers plans with unlimited user access and scalable storage, making it suitable for growing teams and large volumes of data. Our enterprise plans are designed to accommodate extensive storage needs and large user bases.
Absolutely! FileGenix is cloud-based, so you can access your documents from any device with an internet connection. This makes it easy for remote teams to collaborate and stay organized, no matter where they’re working from.
Yes, FileGenix provides onboarding training and ongoing remote support to ensure you get the most out of the platform. Our support team is available to assist with any questions or technical issues as your team adapts to using FileGenix.
By digitizing documents and reducing paper usage, FileGenix helps businesses minimize their environmental impact. Moving to digital document management is a sustainable choice that also streamlines operations.
Yes, FileGenix is built with compliance in mind, featuring secure access controls, data encryption, and audit trails to help you meet industry regulations, such as HIPAA, GDPR, and more.